What is the purpose of the VA's Duty to Assist related to claimants?

The purpose of the VA's Duty to Assist is to help claimants obtain relevant records necessary to substantiate their claims for benefits. This includes a commitment to gather pertinent evidence, such as medical records, service records, and other documentation that may support the claimant’s case. By actively aiding claimants in collecting this information, the VA enhances the likelihood that claims are evaluated fairly and thoroughly, ultimately leading to just decisions based on the best available evidence.

This duty acknowledges that many claimants may not have easy access to the necessary documentation or may not know what information is required to support their claims. Therefore, the VA’s proactive role in helping to collect this evidence is crucial for ensuring that veterans receive the benefits they are entitled to under the law. Through this assistance, the VA aims to facilitate a smoother claims process and promote a more equitable outcome for all veterans.