What type of records does the VA consider to be primary evidence?

The VA considers service records and VA health care records to be primary evidence because they are official documents directly related to a veteran's service and their health status. These records are generated by authoritative sources within the VA or the military, providing credible and substantiated information that is crucial for determining eligibility and benefits. Service records detail a veteran's length of service, discharge status, and other vital information, while VA health care records document the medical treatment provided to the veteran and any health conditions that may be linked to their military service.

Other types of records, such as third-party records and personal correspondence, may not carry the same level of authority or relevance in verifying a veteran's claims. Annual income statements can be useful for evaluating financial eligibility for certain programs, but they do not directly address evidence related to military service or health care needs. Therefore, service records and VA health care records are the most reliable forms of evidence for the VA in processing claims and benefits.