Where are education claims primarily handled?

Education claims are primarily handled at the Regional Processing Offices. These offices are specifically designated to manage various veteran services, including education benefits which encompass programs like the Post-9/11 GI Bill, Montgomery GI Bill, and other educational assistance programs. The Regional Processing Offices are equipped with the necessary resources and personnel to review, process, and make determinations on claims related to education, ensuring that veterans receive the benefits they are entitled to.

Local VA offices can assist veterans with information and guidance on how to start the claims process but do not typically handle the claims processing itself. The Veterans Service Center focuses on a wider range of claims and services, such as disability benefits and pension claims, which can sometimes overlap with education claims but do not specifically process them. The Court of Appeals for Veterans Claims (CAVC) is involved in reviewing legal decisions made by the VA concerning benefits, but it does not handle claim processing directly. Therefore, the designation of the Regional Processing Offices as the primary handlers of education claims accurately reflects their role in the VA system.